The first instance of incompatibility between cleaning chemicals and thermoplastics making up aircraft interior components was in 2012. The most obvious problem was the staining occurring on window shades and table trays. The discoloration would turn lightly colored components a dark tea color, negatively impacting the aircraft appearance and airline brand image.
Cracking/crazing has occurred less frequently, but affects the functionality of components. After prolonged contact with incompatible cleaning chemicals the thermoplastic gets weaker and more brittle. This leads to cracking/crazing which causes the structural failure of tray table hinges, requiring the complete replacement of the tray tables to restore functionality.
Lavatory odors can quickly get out of hand if they are not properly treated. The only way to eliminate malodors completely is to attack them at the source. This means utilizing cleaning and maintenance products that are designed to solve malodor problems. It is essential to use aircraft approved lavatory chemicals, enzymatic cleaners, and disinfectants to avoid creating more problems.
Air travel creates a unique hygiene problem of highly trafficked, enclosed spaces that are prone to microbe and soil accumulation, along with malodor issues, all from a multitude of sources. Relying on non-targeted cleaners and high volatility air fresheners will only provide a temporary fix, while allowing the problem to intensify.
Complete Hygiene means solving the underlying problem, not just treating the manifestation, and providing the best possible environment for passengers and crew. Without a Complete Hygiene program, airlines run the risk of masking a larger issue, making a problem worse and more costly to fix. The core philosophy of the Celeste Complete Hygiene program is to Clean, Disinfect, and Deodorize with products that do not damage the surfaces involved, do not harm the user, and do not negatively impact the environment.